1. Eligibility for Returns

  • Returns are accepted only for damaged or defective products
  • The issue must be reported within 7 days of delivery
  • The product must be unused and in original packaging

2. Damaged Products

If the product is received damaged:

  • Report the issue within 7 days 
  • Provide proof (images/videos) if required 
  • After verification, you can choose:
    1. Full refund
    2. Replacement with the same item

3. Refund Process

  • Refunds will be processed after inspection and approval 
  • The amount will be credited via the original payment method
  • Processing time may vary depending on the payment provider

4. Non-Returnable Items

  • Used or damaged products not due to delivery issues
  • Products without original packaging 
  • Customized or special-order items

5. Exchange Policy

  • Exchanges are allowed only for defective or damaged items
  • Replacement will be subject to stock availability

6. Shipping Charges

  • Return shipping costs may be covered only if the product is defective or damaged
  • Otherwise, shipping charges are non-refundable

7. Cancellation Policy

  • Orders can be canceled before dispatch
  • Once shipped, cancellation is not allowed

8. Contact

For return or refund requests, please contact our support team through official communication channels.